Effective Date: November 2, 2026
Last Updated: November 2, 2026
Introduction
LocateMyPets (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how LocateMyPets collects, uses, shares, stores, and protects your personal information when you visit https://locatemypets.com/ (the “Site”) or use our services (the “Services”).
Our platform helps pet owners report lost pets, share information about found pets, and connect with individuals who may help reunite pets with their owners.
By accessing or using our Site and Services, you acknowledge that you have read this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically.
1. Personal Information We Collect
We may collect personal information from you through your use of our Site and Services.
A. Information You Provide
Depending on how you interact with our Site and Services, we may collect:
- Full name.
- Email address.
- Phone number.
- Account login information.
- Pet names and descriptions.
- Pet photographs and videos.
- Pet breed, age, color, and identifying characteristics.
- Lost or found pet information.
- Location information related to lost or found pets.
- Messages, inquiries, and feedback submitted through our website.
B. Account Information
If you create an account, we may collect your name, email address, password, and other information you voluntarily provide.
You are responsible for maintaining the confidentiality of your account credentials.
C. Lost and Found Pet Reports
When you submit a lost pet or found pet report, we may collect:
- Pet descriptions and photographs.
- Date and location where the pet was last seen or found.
- Contact information.
- Additional information that may help identify or locate the pet.
Information included in public pet reports may be visible to other website visitors to help reunite pets with their owners.
Please avoid including sensitive personal information in publicly visible reports.
D. Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited and time spent on our Site.
- Referring website information.
- Website interactions and usage data.
- General location information.
We may use cookies and similar tracking technologies to collect this information. Please review our Cookie Policy for more details.
E. Location Information
If you use location-related features, we may collect location information that you voluntarily provide or authorize through your device.
This information may help display relevant lost and found pet reports and assist users in identifying pets in nearby areas.
You can control location permissions through your device or browser settings.
F. Information from Other Sources
In some circumstances, we may receive information about you from third-party services, business partners, social media platforms, or publicly available sources, where permitted by applicable law.
2. How We Use Your Personal Information
We may use the personal information we collect for the following purposes:
Providing Our Services
- Creating and managing user accounts.
- Allowing users to submit lost and found pet reports.
- Displaying pet information and photographs.
- Helping connect pet owners with people who find lost pets.
- Supporting communication between users.
Communication
- Responding to questions and support requests.
- Sending account-related notifications.
- Providing updates regarding submitted reports.
- Communicating important service information.
Analytics and Research
- Understanding how visitors use our website.
- Improving website functionality and user experience.
- Monitoring website performance.
- Developing new features and services.
Security and Compliance
- Protecting accounts and website systems.
- Detecting suspicious or fraudulent activities.
- Preventing spam and unauthorized access.
- Enforcing our Terms of Use and policies.
- Complying with applicable laws.
Marketing and Promotions
Where permitted by applicable law, we may use your information to communicate service updates, promotional information, and relevant announcements.
You may opt out of marketing communications where applicable.
3. How We Share Your Personal Information
We may share personal information in the following circumstances:
A. With Other Users
Information included in public lost or found pet reports may be visible to other website visitors to help reunite pets with their owners.
B. Service Providers
We may share necessary information with third-party providers that help us operate our website and services, including:
- Website hosting providers.
- Website maintenance and development providers.
- Email and communication providers.
- Analytics providers.
- Security and fraud prevention providers.
- Payment processors, if payment services are offered.
These providers may process information on our behalf according to applicable agreements and privacy obligations.
C. Legal Requirements
We may disclose personal information when required by applicable law, legal processes, court orders, or lawful government requests.
D. Business Transfers
If LocateMyPets undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
E. With Your Consent
We may share your information for other purposes when you have provided your consent or directed us to do so.
4. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our Services.
- Maintain user accounts.
- Manage lost and found pet reports.
- Respond to customer inquiries.
- Meet legal and regulatory obligations.
- Resolve disputes and enforce agreements.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
5. Universal Opt-Out Mechanisms
Certain privacy laws provide users with the ability to communicate their privacy preferences through universal opt-out mechanisms, such as Global Privacy Control (GPC).
Where required by applicable law and supported by our website systems, we will process recognized opt-out preference signals in accordance with applicable requirements.
Some browsers also offer a “Do Not Track” feature. Because there is no uniform standard for interpreting these signals, our response may depend on applicable legal requirements and the technologies we use.
6. Security
We maintain reasonable technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or internet storage is completely secure.
Although we work to protect your information, we cannot guarantee absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites, platforms, or services.
These websites are not under our control. We are not responsible for their content, privacy practices, or security.
We encourage you to review the privacy policies of any third-party services you visit or use.
8. Children’s Privacy
Our Site and Services are not intended for children under 13 years of age.
We do not knowingly collect, use, or disclose personal information directly from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law.
Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information provided below.
9. Financial Incentives and Loyalty Programs
LocateMyPets does not currently describe a specific financial incentive or loyalty program in this Privacy Policy.
If we introduce discounts, rewards, promotional offers, or loyalty programs involving the collection or use of personal information, we will provide additional disclosures where required by applicable law.
Participation in any such program will be subject to its applicable terms and conditions.
10. Your State Privacy Rights and Additional Disclosures
Depending on the state in which you reside, you may have certain privacy rights regarding your personal information.
These rights may include:
- The right to confirm whether we process your personal information.
- The right to access personal information we maintain about you.
- The right to obtain a copy of certain personal information.
- The right to request deletion of personal information.
- The right to correct inaccurate personal information.
- The right to opt out of certain targeted advertising or personal information sharing, where applicable.
- The right to withdraw consent where processing is based on consent.
- The right not to receive discriminatory treatment for exercising your privacy rights.
To exercise your applicable privacy rights, please contact us at info@locatemypets.com or call 1-800-778-7462.
We may need to verify your identity before processing certain requests.
11. Notice to California Residents
If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).
Subject to applicable legal requirements and exceptions, these rights may include:
A. Right to Know
You may request information about the categories and specific pieces of personal information we collect, use, disclose, or otherwise process about you.
B. Right to Delete
You may request deletion of personal information we have collected about you, subject to certain legal exceptions.
C. Right to Correct
You may request correction of inaccurate personal information we maintain about you.
D. Right to Opt Out
Where applicable, you may have the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
E. Right to Limit Sensitive Personal Information
Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.
F. Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising your privacy rights.
How to Submit a Privacy Request
You may submit a privacy request by contacting us:
Email: info@locatemypets.com
Phone: 1-800-778-7462
We may request additional information to verify your identity and process your request.
12. Accessibility
We aim to make this Privacy Policy accessible to all visitors.
If you require this Privacy Policy in an alternative format or need assistance understanding any section, please contact us using the information provided below.
13. International Visitors
If you access LocateMyPets from outside the country where our website and services are operated, your information may be processed in countries with different data protection laws.
Where applicable, we will take appropriate steps to protect personal information in accordance with relevant legal requirements.
14. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements.
Any changes will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically to remain informed about our privacy practices.
15. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Company/Brand: LocateMyPets
Website: https://locatemypets.com/
Email: info@locatemypets.com
Phone: 1-800-778-7462
Customer Support: LocateMyPets Support Team
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.
Thank you for trusting LocateMyPets.
LocateMyPets Team